Either the user/s have sent a link to a personal library which only the sender is able to access.

Or they have sent a link to a shared library which you currently do not have access to.

To resolve this you will need to ask the sender to send another URL link to the desired article in a shared library that both you and them have access to.

If you are still unable to access the new link that they have sent you please let us know at support@papersapp.com.

The post Collection not accessible appeared first on Papers.

You can create a Public List from any library in your Papers account, including Shared Libraries (provided you have admin rights). Note that individual references cannot be shared as Public Lists—only Libraries and Collections can be shared this way.

To create a Public List, click on the Settings (gear) icon to the right of the Library or Collection and select “Share as Public List.”

You’ll then get a pop-up confirming that you are about to make a public lists of your content, which will make the metadata of your library/collection visible to anyone with the link.

Click “Create Public List” and you’ll be given a link to your metadata, which you can share with anyone. Colleagues who view your Public List can even click to add the metadata from any of your references directly to their Papers library—provided they have one. If they don’t, they’ll be prompted to sign up for an account.

Note, you can stop sharing your content publicly at anytime by returning to Settings (gearbox) icon next to your shared Library or Collection, clicking on “Share as Public Lists” again, and selecting “Stop Sharing

The post Introduction to Public Lists appeared first on Papers.

Be sure to also check out the “advanced options” near the bottom for more specific permissions

What are the differences between the levels?

Admin

Admins can control everything about a library. They can add/remove users, change user permissions, add/delete content in the libraries, and delete or archive a library. 

Owner (not available on all plans)

Owners have all the same permissions as Admins

Member

Members can add and delete content within the libraries. 

Viewer

Users set to the read-only permissions will only be able to open, read and annotate the articles shared in the library. These users cannot add or remove any content or lists.

Please note that granular user roles are only available with our Academic Group and Enterprise packages. Standard license holders do not have access to this feature.

You can also do this after the shared library has been created by clicking on the Settings (gearbox icon) of your Shared Library from the main view and selecting “people and groups with access”

The post What Are the Permissions of a Shared Library? appeared first on Papers.

To Create a shared group library…

Step 1: Click the “+” icon next to Shared Libraries

Step 2: Give your Shared Library a name and choose who’d you like to have access to it. You can select all team members or add specific people.

Note – you will need to hit “Enter/Return” after typing in your team members’ emails so there is the gray box around it.

Your new library will automatically be created and you will see the new folder open and ready for you to add things to it.

You can always edit folder details including members by clicking the gear icon to the right of the folder name.

The post How Do I Create a Shared Library? appeared first on Papers.